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Refund Policy

Last Updated: June 12, 2026

A Legal Disclaimer

This Refund Policy is provided for general informational purposes only and does not constitute legal advice. You are encouraged to consult with a legal professional to ensure this policy complies with applicable laws and regulations in your jurisdiction.

Overview

At The Guru Experience, we aim to provide high-quality sound experiences, wellness events, and creative services. Because many of our offerings require advance planning, preparation, and reserved time, we maintain the following refund policy to ensure fairness and clarity for all clients and participants.

By booking our services or purchasing tickets to our events, you agree to the terms outlined in this Refund Policy.

Event Tickets & Experiences

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All sales for live events, open-air sessions, workshops, and wellness experiences are generally non-refundable.

  • Tickets are non-refundable unless an event is canceled by The Guru Experience.

  • If an event is canceled, you will receive a full refund of the ticket price or the option to transfer your ticket to a future event.

  • If an event is rescheduled, your ticket will automatically be valid for the new date.

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DJ Services & Bookings

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For private DJ bookings, sound experiences, and custom services:

  • A non-refundable deposit may be required to secure your booking date.

  • Cancellations made by the client less than 7–14 days before the scheduled event may not be eligible for a refund.

  • Cancellations made within an agreed notice period may qualify for a partial refund, excluding the deposit and any preparation costs already incurred.

  • If The Guru Experience must cancel a booking due to unforeseen circumstances, a full refund or rescheduling option will be offered.

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Custom Mixes & Digital Services

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For digital products such as custom mixes, curated sound journeys, or recorded sets:

  • All sales are final once work has begun.

  • Refunds are not available for completed or delivered digital services.

  • If there is an issue with delivery or access, we will make reasonable efforts to resolve it or provide a corrected version.

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Weather & Outdoor Events

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Some events may take place outdoors and are subject to weather conditions.

  • Events will only be canceled or rescheduled in the case of unsafe or extreme conditions.

  • Light weather changes (sun, wind, mild rain) do not qualify for refunds if the event proceeds as scheduled.

  • In the event of cancellation due to weather, participants will be offered rescheduling or credit toward a future experience.

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No-Show Policy

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Failure to attend a booked service or event without prior notice will not be eligible for a refund or credit.

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Processing of Refunds

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When refunds are approved:

  • Refunds will be issued to the original payment method when possible

  • Processing times may vary depending on the payment provider (typically 5–10 business days)

Exceptions

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Exceptions to this policy may be made at the sole discretion of The Guru Experience on a case-by-case basis, particularly in special circumstances or emergencies.

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Contact Information

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If you have any questions about this Refund Policy or need to discuss a booking, please contact us:

The Guru Experience
Email: theguruuuexperience@gmail.com
Contact Form: Available on our official website

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